Crash

OverviewYour clients cannot log onto the CMS platform using the subdomain URL you have configured. This article explains why this occurs and how you solve it by checking your subdomain configuration.DiagnosisYou got complaints from your client…

OverviewUpon trying to access a tool/platform, you receive a "Something went wrong" error message. This article explains why this app issue occurs and what you can do.DiagnosisYou tried to use an app/tool (eg logon to CMS or Skipper or access/…

OverviewUpon launching an app you get a "Please check your data connection" error. This article provides troubleshooting steps to isolate the network problem root cause and possibly fix the issue with your app not loading/responding. Diagnosis…

OverviewThis article provides information on viewing the Android App crash report.SolutionFollow the instructions available in the following article: Android Developers