Troubleshooting
- Message Center – Messages Tab
OverviewThe Message Center is used by the app users to check push notifications sent to them. The home screen Message Center shortcut appears on the app home screen and takes users straight to the Messages tab when clicked. It also indicates unre…
- Comma Appearing Instead of the Street Address
OverviewIn tabs that display location addresses, like Contact, Events v2, Around Us, etc., you may see a comma in place of an address. This occurs when you do not properly select your location's address during the item set-up process.In this art…
- Facebook Page Failing to Load
Overview If your Facebook Page is using an old URL format (see example below), it may fail to load in web views within your app.Example:Old URL Example: facebook.com/chipotle-687129241432291/timeline/New URL Example: facebook.com/chipotleThis …
- Fixing Crashing Issues
OverviewThere are several possible causes for crashing apps. It is important to first identify when it is crashing, to determine why it is crashing. For instance, an app may be crashing when a specific tab or feature is launched. If so, this ind…